Airline Legal Liability for Lost Cabin Baggage A Review of Consumer Protection in Air Transportation

Main Article Content

Evan Fernando Agung Wibowo
Amad Sudiro

Abstract

This study examines the legal liability of airlines for the loss of passengers’ belongings stored in cabin baggage—an issue that frequently arises yet remains largely overlooked by current legal frameworks. In contrast to checked baggage, cabin baggage remains under the direct supervision of passengers, leading airlines to often deny responsibility for losses. Employing a normative legal approach, this research analyzes applicable laws, regulations, and case studies, particularly judicial decisions involving disputes between passengers and international airlines. The findings indicate that legal, administrative, technical, and economic barriers constitute significant obstacles for passengers seeking compensation. The study underscores the need to re-evaluate the principle of limitation of liability, enhance cabin security standards, and strengthen consumer dispute resolution mechanisms to establish a more equitable and effective system of protection.

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How to Cite
Wibowo, E. F. A. ., & Sudiro, A. (2025). Airline Legal Liability for Lost Cabin Baggage: A Review of Consumer Protection in Air Transportation. Jurnal Ilmu Hukum Kyadiren, 7(1), 116–134. https://doi.org/10.46924/jihk.v7i1.279
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Articles
Author Biography

Amad Sudiro, Universitas Tarumanagara, Jakarta, Indonesia

Taman S. Parman No.1, Grogol Petamburan, RT.6/RW.16, Tomang, Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11440

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